New Marketing Trends

Marketing Ideas for Non-Profits and Libraries

The M Word helps librarians learn about marketing trends and ideas.

Monday, September 27, 2010

Future Trends: Digital Content in Higher Ed

"Successful companies will be
those that innovate aggressively
and think in terms of revolution.
This will mean taking greater risks
and looking at much more
rapid product cycles."


I caught a post by Stephen Abram with data about digital textbook sales that took me to a great blog called Xplanation. Great info! This piece by Rob Reynolds lists the nine trends they are currently tracing with regards to digital content in Higher Education.

  1. The increased disaggregation of content and the breaking up of the traditional textbook model — The movement toward disaggregated content has been seriously afoot ever since iTunes appeared and we started talking about songs instead of albums. We see this happening increasingly in education as digital capabilities allow us to take content apart easily and remix it into new, personal/custom collections. Today, we still think of the “disaggregation” of textbooks as breaking them into chapters. Within five years we will see all learning content as disaggregated learning pieces that can be reassembled as we want/need.

  2. A proliferation of e-content and e-learning apps that support content disaggregation and new product models — Apps are big and going to become even more important. What we think of as a textbook today could very well become an app that serves as a simple framework for receiving mashed up or subscribed content (much like some magazines are starting to do with their apps). As apps become one of the dominant Internet content/function formats, learning content will be converted to this new paradigm and lose many of the trappings formally associated with print products.

  3. A merging of the current rental market and the e-textbook market — The rental market addresses two important realities of the current textbook universe — cost and real need. Rental programs provide textbooks at a lower cost and give them to students for the amount of time that they really need them (approximately one semester). This disruptive model will, in turn, itself be disrupted by publishers who realize that short-term subscription licenses for digital products can be offered at even lower prices and meet the same temporal need. Better yet, there will be no used textbook market. In the end, current rental players will move to digital products to compete with publisher offerings.

  4. A wide range of license/subscription models designed to respond to consumer demands around price and ownership — Related to the previous trend, digital content providers will look to diversify consumer options through tiered subscription/licensing models that include: 1) filtrate subscription models (monthly or yearly) at the discipline or subject level); 2) short term license models for individual products (90-120 days); 3) longer term license models that range from one year to perpetual.

  5. The growth of Open Education Resource (OER) repositories — OERs will continue to proliferate on the Web and more and more companies will offer aggregation and delivery services related to that content. Today, “a record label can generate the same revenue from a combination of free and high-quality, high-status products for it’s true fans as it used to be able to do by offering the same product at the same price to everyone.” (The future of media, in 45 minutes). This is also the future of educational publishing.

  6. The development of a common XML format for e-textbooks, shared by all publishers and educational technology players — With regards to education, enhanced products with embedded media and interactivities remain an significant product model. In order for publishers and institutions to be able to scale production of these products, however, the community will need to agree on a common format that makes production efficient and cost effective. Look for this to be a modified ePub format with a standard DTD that can be extended by each user, and that can be supported by e-reader software and devices.

  7. The importance of devices and branded devices – Within two years we will see powerful tablets that cost the same as e-readers (between $100-$150). At this price point, tablets will become the primary technology accessory for many students and the principal device for accessing and interacting with learning content. We will see institutions providing branded versions of these tablets to students with pre-loaded content, and publishers will market their content with pre-loaded tablet options at the enterprise level.

  8. The development of e-commerce and new product ecosystems that challenge the traditional college bookstore — The use of online retail options by students will continue to grow and, unless there is a dramatic change in identification and/or marketing, college bookstores could be left our in the cold by the change in purchasing cultures. Just as universities and colleges save money by opting to have Google or Microsoft host their e-mail and office apps, we will likely see many institutions opt for outsources textbook e-commerce with major players like Amazon and Barnes and Noble.

  9. A move from evolution to innovation and revolution — The traditional mantra in Higher Education publishing is that it is an industry that grows through evolution as opposed to revolution. As more players enter this arena from different related markets, however, successful companies will be those that innovate aggressively and think in terms of revolution. This will mean taking greater risks and looking at much more rapid product cycles.


Friday, September 24, 2010

See you there...

I'm getting so excited over the next few presentations I'm giving. If you are attending any of them, I hope you stop by and say hello!

Internet Librarian International 2010 October 13-14, London
I'll be talking about mobile marketing and how libraries can utilize this new tool to market their libraries.

New England Library Association Annual Conference , October 17-19, Boxborough, MA
I'll be talking about using Bite-Sized Marketing in your libraries

New York Library Association Conference, November 3-6, Saratoga Springs, NY
I'll be talking about simple and cost effective ways to market your library with both traditional and web 2.0 tools

See you there!-Nancy

Wednesday, September 22, 2010

The Future

To know the future of libraries, one needs insight and inspiration. That is what Ideo is all about. They have opened a conversation about the future of the book:

"As more people consume pages in pixels, we wondered why does society still adhere, quite literally, to the analog, page-turning model? What happens when the reading experience catches up with new technologies? What opportunities might arise for authors, publishers, and retailers with major structural changes in the industry? What is the future of the book?"


The Future of the Book. from IDEO on Vimeo.


Meet Nelson, Coupland, and Alice — the faces of tomorrow’s book. Watch IDEO’s vision for the future of the book. What new experiences might be created by linking diverse discussions, what additional value could be created by connected readers to one another, and what innovative ways we might use to tell our favorite stories and build community around books?

It's time we had this conversation about the future of libraries.

Monday, September 20, 2010

Crowd, light and desire

My daughter-in-law is learning parenting tips from it, Seth Godin is writing about it and millions are confirming it. Crowd Accelerated Innovation ... YouTube videos are transforming the world!

TED's Chris Anderson says the rise of web video is driving a worldwide phenomenon he calls Crowd Accelerated Innovation -- a self-fueling cycle of learning that could be as significant as the invention of print. But to tap into its power, organizations will need to embrace radical openness.





Any organization can tap into this .... libraries?

Wednesday, September 15, 2010

Library PSA: Baby Come Back

Here in NJ we are always looking for ways to create quality marketing products within a tight budget. We also happen to have some incredibly creative students. With the help of Paul Patwell from the Newark Public Library, the State Library partnered with NPL and four film study schools to create PSAs geared for teens. This is the winning video made by Malcolm X. Shabazz High School. You can read the write up here.




We're airing the PSA on the public TV stations around the state and inviting libraries to post them on their sites. The project not only helped us to see the library through the eyes of teens, it also helped the teens to see the library in new light. And of course, there is the Word of Mouth factor that comes whenever you involve a network of people in a project - this time we have the Newark community, the schools and the library as stakeholders.

Here's the second place winner:




There are lots of ways to get high quality videos made for your library. The key phrase is "high quality". It doesn't have to be HD video, but it does need to have a message tell an appealing story and should be speaking to a specific target audience. Most of all, it needs to be short! We stretched the time limit to 60 seconds because it is really tough for kids to edit something down to 30 seconds. Videos must be short. Try to keep you videos to a minute or shorter.

If you are having a tough time getting your videos down to a minute, here are a few time shaving tips:
  • Replace rolling credits with a captions at the beginning of the video.
  • Tell one story with one message- lots of videos I see could actually be edited into several shorter clips. Don't be afraid to edit your video into a series of clips. It makes viewer easier and more enjoyable for the viewer.
  • Look for silent pauses - in video two seconds of silence is deadening. Look for pans that go on too long or still shots that linger for a few seconds and cut them
  • If you must have a longer video, then consider creating a 30 second commercial to promote it.

Friday, September 10, 2010

What Are You Doing for Canadian Library Month in October?


Hot on the heels of my last post, I want to mention that October is Canadian Library Month. And as you might expect, the event has a homepage that holds plenty of info and promotional tools

Canadian readers, what are you planning to do to mark the occasion? We hope you'll share! 

I'm excited to say that I'll actually be in Canada on October 1st. Well, actually, I'll be leaving that morning to fly home, but I will have been in-country for a week beforehand because I'm keynoting the Rural Libraries Conference in Grande Prairie, Alberta on Sept. 30! In the days prior, I'll be checking out some big mountains, spending a day in Calgary, hopefully seeing a couple libraries, and working with the good people of the Peace Library System (who are running the regional conference). 

So tell me, northern neighbors: What's great about Canadian libraries? What should I know about them? And how will you be celebrating next month? Tell the world why Canadian libraries rock!

Wednesday, September 08, 2010

What Are You Doing for National Library Card Sign-Up Month?


Here in the U.S., this is National Library Card Sign-Up Month. What are you doing to urge people to get cards? 

If you go to this celebration's homepage, you can tell ALA what you're doing. You can also see a Twitter feed of related tweets and links to articles that have made it into the media. 
And if you still need to get your Library Card Sign-Up Month drive going, no worries. At this same page, you can download free print or audio public service announcements (PSAs), sample press releases and proclamations, graphics, and more. 

So let us know what your organization is doing this month; leave a comment below! 

Wednesday, September 01, 2010

Great Library Gifts


Looking for great gifts for Friends, Board members, Trustees, other officials, or simply colleagues or pals? The people over at The Renaissance Library Collection in Sweden offer a lot of beautiful calendars, greeting cards, posters, and high-quality prints. All the stunning photos depict amazing libraries from around the world (and you can nominate libraries for inclusion in future calendars). 

What's even better is that many products are on sale now for half price! And there are always discounts for bulk orders.

I've purchased calendars before and used them as thank-you gifts for clients. That's one way to make sure that libraries stay on people's minds every day of the year! 


24-HOUR READ-IN TO RE-OPEN NEWARK LIBRARIES!

24-HOUR READ-IN TO RE-OPEN NEWARK LIBRARIES!
Tuesday, Aug 31, 12 noon to Wed. Sept 1, 12 noon.
City Hall Steps, 920 Broad St., Newark, NJ

A general action to raise awareness about how the City of Newark's cuts in
funding have forced the Newark Public Library to:

Cancel programs for children and adults;
Close the First Avenue & Madison Branches permanently;
Cut branch library service to 3 days per week (closed Sat, Sun, Mon & Tue);
Cut Main Library service to 4 days per week (closed Sun, Mon & Tue);
Slash the book budget, including resources for school curriculum support and
development;
Layoff 31 employees, and impose 40% reductions in salary for all remaining
employees.

The read-in will culminate in a rally on City Hall Steps at 12:15pm on
Wednesday, to demonstrate support for the Library before the City Council
Meeting at 12:30.

Bring any book you wish to read from: poetry, short stories, novels,
philosophy, non-fiction, children's stories, your own writing! Help send the
message to Mayor Cory Booker and the Newark Municipal Council that Newark
Needs Libraries!

If you are unable to attend in person, please help spread the word by
sharing the event announcement, and posting a comment of support on the
event's Facebook page at: http://bit.ly/bBXEAP

For additional information, please contact Terri Suess at
FriendsofNewarkLibrariesUnite@yahoo.com. For planning purposes, if you would
like to participate as a reader or assist in any other way, please email
Terri and indicate the approximate time that you would like to read (mid-day
Tuesday, late afternoon Tuesday, Tuesday evening, Tuesday night, late
Tuesday night, early Wednesday morning, or late Wednesday morning).